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‎05-02-2023 05:49 AM

HP Recommended
Product: HP ProBook 640 G8 Notebook PC (1Y5E5AV)
Operating System: Microsoft Windows 11

I have a Voxicon 49" monitor attached via a USB-C adapter, it use two HDMI cables. The monitor flicker and goes black all the time, i have updated all drivers but it still not work. My Notebook shall have the capability of output display signals on the USB-C.

 

Please help me to solve this annoying problem, thanks!

Category:
1 REPLY 1

‎05-04-2023 03:17 PM

HP Recommended

Hi @usjkpas 

 

Welcome to the HP Support Community!


I understand that the monitor flickers, I am glad to assist you.

 

Please install/update the intel drivers using this link : click here

 

Hope this helps!


Please perform these steps and Feel free to reply to your public post for any further assistance.


Thank you for being a Valuable Member of our HP Family.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.


-Regards, 
 

Raj2111
I am an HP Employee

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