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‎12-31-2019 02:02 AM

HP Recommended
Product: hp elitebook 850 G3
Operating System: Microsoft Windows 10 (64-bit)

I have just bought a HT-UC001 USB-C Hub from HooToo on amazon. I plugged my USB reciever for my keyboard and my HDMI for my second display in it.

 

My keyboard is working fine, so the USB works. But my display isn’t working at all.

Do you know what could be the problem?
I have a Hp elitebook 850 G3 if you need that info.

1 REPLY 1

‎12-31-2019 12:33 PM

HP Recommended

@elitebook500G3 

 

From the following information

 

   https://support.hp.com/au-en/document/c04912976#AbT2

 

It ONLY has  USB Basic Type-C, which does not support Alt mode therefore direct USB-C to HDMI won't work. It has VGA port therefore you have to use VGA port or a proper USB to HDMI adapter.

 

Regards.

BH
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