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- USB-C on hp laptop not decting Alogic Hub with 2 external mo...

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06-21-2023 01:32 AM
Hello,
Recently bought this brand new HP Laptop PC 15-d4000 and an ALOGIC USB-C 10 in 1 Super Dock and 2 external monitors.
When I plug the hub into the USB C dock into the laptop - it does not recognise it. Please help.
06-21-2023 10:44 PM
What is your HP 15.6 inch Laptop PC 15-d4000 (4C802AV) machine ? It could be one of the following machines:
It only has 1 SuperSpeed USB Type-C® 5Gbps signaling rate port which does NOT support Alt mode nor Power Delivery. You can NOT use it to
- Charge your machine,
- Connect to an external monitor with/without hub/dock/adapter (some hubs may have builtin chip to support this)
If you wish to connect 2 external monitors (only), you can use
- Monitor 1: HDMI direct cable,
- Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as
For more connectivity, please use
True Universal Docking Stations
Regards.
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