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HP 15.6 inch Laptop PC 15-d4000 (4C802AV)

Hello,

 

Recently bought this brand new HP Laptop PC 15-d4000 and an ALOGIC USB-C 10 in 1 Super Dock and 2 external monitors.
When I plug the hub into the USB C dock into the laptop - it does not recognise it. Please help.

1 REPLY 1
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@AlexxFoss 

 

What is your HP 15.6 inch Laptop PC 15-d4000 (4C802AV)  machine ? It could be one of the following machines:

 

              https://support.hp.com/us-en/product/hp-15.6-inch-laptop-pc-15-d4000/2100852826/model/2100852836/pro...

 

It only has 1 SuperSpeed USB Type-C® 5Gbps signaling rate port which does NOT support Alt mode nor Power Delivery. You can NOT use it to

  • Charge your machine,
  • Connect to an external monitor with/without hub/dock/adapter (some hubs may have builtin chip to support this)

If you wish to connect 2 external monitors (only), you can use

  • Monitor 1: HDMI direct cable,
  • Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as

                                     USB to HDMI Adapter


For more connectivity, please use


                         True Universal Docking Stations

 

Regards.

BH
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