cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
111
Flag Post

Solved!

USB-C to HDMI connection on a HP 15-ec1003ua

HP Recommended
Pavilion Gaming Laptop 15-ec1003ua
Microsoft Windows 10 (64-bit)

Hello!

I have an HP 15-ec1003ua (Ryzen 4000 + Nvidia 1050 3GB) which I want to connect with 2 similar LG monitors: the first one with hdmi to hdmi connection, and the second one with a type-c to hdmi connection.

The problem is that hdmi to hdmi is perfectly works (which is expected) but type-c to hdmi is not.

The cable I use is similar to this one: https://www.amazon.co.uk/CHOETECH-USB-C-to-HMDI-Grey/dp/B07L9RT3N1
and it perfectly works with my another Intel based laptop (with an Nvidia card as well).

All necessary drivers installed.

Please help 🙂

1 REPLY 1
Highlighted
Level 19
Level 19
86,417 86,299 10,977 23,580
Message 2 of 2
Flag Post
HP Recommended

@matasarei 

 

The specs of your machine is

 

            https://support.hp.com/au-en/document/c06702557

 

It only has  1 SuperSpeed USB Type-C® 5Gbps signaling rate port which does not support Alt mode therefore USB-C to HDMI cable (any) won't work.

 

If you wish to have 2 or more external monitors (and notebook monitor - total 3), please enter your requirement on the following link and it will find for you few USB-A DisplayLink Certified options on market today including some HP products:

 

                https://www.displaylink.com/products/universal-docking-stations


or try following HP docks (you can select HP before Search)


              https://www.displaylink.com/newsroom/press-releases/displaylink-enables-latest-hp-usb-30-dual-head-g...

              https://www.displaylink.com/newsroom/press-releases/displaylink-announces-new-hp-usb-c-universal-doc...


Regards

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation