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‎01-27-2020 10:35 PM

HP Recommended
Product: HP Pavilion x360 Convertible 14-ba1xx
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

i'm trying to have multiple displays connected to my laptop but it seems that the USB-C to HDMI is not working on this laptop.

 

When I try to connect the hdmi to my USB-C adapter the message of "display connection might be limited" comes up.

 

The adapter works just fine with other latptops.

 

Any help?

1 REPLY 1

‎01-28-2020 01:57 AM

HP Recommended

@Lucacalca 

 

What EXACTLY is your HP Pavilion x360 Convertible 14-ba1xx  ? For example HP Pavilion x360 - 14-ba175nr, its specs

 

   https://support.hp.com/au-en/document/c06017681

 

which says it has

 

  1 USB 3.1 Type-C™ Gen 1 (Data Transfer up to 5 Gb/s) port.

 

That port does NOT support USB-C to HDMI for monitor. Your machine probably has SAME port. Please ONLY use HDMI port provided.

 

Regards.

BH
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