• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
Locked

‎07-06-2023 07:44 AM

HP Recommended
Product: HP EliteBook 840 G7 Notebook PC (8QA00AV)
Operating System: Microsoft Windows 10 (64-bit)

I currently use an ANKER USB-C Hub to share my display with a single external monitor via USB-C.

 

But when I try to use a new dock (VisionTek VT2510) to share with 2 external monitors (also via USB-C)  it doesn't work for either monitor.

 

Is this some sort of compatibility issue with the dock/hub itself? Thoroughly confused.

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.