• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎11-26-2021 07:48 AM

HP Recommended
Product: HP Laptop 14-cf0xxx, Notebook
Operating System: Microsoft Windows 10 (64-bit)

Hello 

I am looking for a USB-C travel hub that is portable with my HP Note book HP Laptop 14-cf0xxx. I have bought 3  usb-c hubs from amazon including one from HP ( HP USB-C Travel Hub G2) and they have all not worked ( not compatible with my laptop). Is there anyone who has some suggestions which USB-C hub would be compatible? Am tired of returning these things to Amazon.  

Category:
1 REPLY 1

‎11-26-2021 01:53 PM

HP Recommended

@XXVcorps 

 

Not all USB-C ports are the same. I don't know what is your HP Laptop 14-cf0xxx machine but it should have same ports as the following machine

 

                   HP Notebook - 14-cf0006dx

 

 which are

 

 
1 USB 3.1 Type-C™ Gen 1 (Data Transfer up to 5 Gb/s); 2 USB 3.1 Gen 1 (Data transfer only); 1 HDMI 1.4b. 1 RJ-45; 1 headphone/microphone combo

 

Depending on what you need when traveling but  it ONLY has 1  USB 3.1 Type-C™ Gen 1 (Data Transfer up to 5 Gb/s) port which does NOT support Alt mode nor Power Delivery. You can NOT use it to

  • Charge your machine
  • Connect to an external monitor with / without hub/dock/adapter

In short: No REAL USB-C dock is available for your machine.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.