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NikolaLakic
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Message 1 of 2
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USB-C wont transmit the picture to an external monitor, but the mouse and keyboard work.

‎06-24-2022 11:06 AM

HP Recommended
Operating System: Microsoft Windows 11

I have the HP hub the has additional usb, usb-c, hdmi ports, and it can also charge a laptop, but it doesnt work on mine. My girlfriend also has HP, but for here it works. When I connect to my laptop, its says that the display is limited so I have no picture,

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banhien
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Message 2 of 2
Flag Post

‎06-24-2022 05:45 PM

HP Recommended

@NikolaLakic 

 

What is your machine ? Does its USB-C port support Alt Mode ? Please use System Information to find out its SKU. For example

 

                sku.png

 

Regards.

BH
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