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‎06-15-2022 08:59 PM

HP Recommended
Product: HP 15.6 inch Laptop PC 15-d4000 (4C802AV)
Operating System: Microsoft Windows 11

Hi,  I am trying to add a monitor via the USB-C port, I have a HP 15.6 inch Laptop PC 15-d4000 (4C802AV). Is this port on my laptop just limited to data ?

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-15-2022 10:25 PM

HP Recommended

@PaulStevo 

 

Your machine is not on HP dadabase for parts

 

              https://partsurfer.hp.com/partsurfer?searchtext=4Z211PA

   

Looks like it is an HP Laptop 15s-fq4011TU which is available at Harvey Norman. Its specs

 

              https://support.hp.com/ee-en/document/c07982193

 

It only has 1 SuperSpeed USB Type-C® 5Gbps signaling rate which is hopeless. This port does not support Alt mode nor Power delivery.  You can NOT use it to

  • Charge your machine
  • Connect to an external monitor with/without hub/dock/adapter

Regards.

 

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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1 person found this reply helpful
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3 REPLIES 3

‎06-15-2022 09:18 PM

HP Recommended

@PaulStevo 

 

Your machine could be one of the following machines

 

             https://support.hp.com/us-en/product/hp-15.6-inch-laptop-pc-15-d4000/2100852826/model/2100852836/pro...

 

What is it ? Please  use System info to get its System SKU and post back. For example

 

       sku.png

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎06-15-2022 09:48 PM

HP Recommended

Hi Banhien

 

It is : 4Z211PA#ABG

 

Thanks for looking at this.

Was this reply helpful? Yes No

‎06-15-2022 10:25 PM

HP Recommended

@PaulStevo 

 

Your machine is not on HP dadabase for parts

 

              https://partsurfer.hp.com/partsurfer?searchtext=4Z211PA

   

Looks like it is an HP Laptop 15s-fq4011TU which is available at Harvey Norman. Its specs

 

              https://support.hp.com/ee-en/document/c07982193

 

It only has 1 SuperSpeed USB Type-C® 5Gbps signaling rate which is hopeless. This port does not support Alt mode nor Power delivery.  You can NOT use it to

  • Charge your machine
  • Connect to an external monitor with/without hub/dock/adapter

Regards.

 

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




1 person found this reply helpful
Was this reply helpful? Yes No
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