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Nelson88
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Message 1 of 2
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USB CType to HDMI/VGA display on external monitor is not working

‎12-07-2020 05:36 PM

HP Recommended
Product: Pavilion 6530
Operating System: Microsoft Windows 10 (64-bit)

I'm using HP Pavilion home edition intel core 5 laptop. It has HDMI but doesn't have VGA display port to connect external monitors. I purchased some USB C type adapter from Amazon and trying to connect my external monitors through adapter by using HDMI and VGA cable. It's not working. i tried couple of different adapters but no luck. Any help is appreciated. Thanks. 

1 REPLY 1
Dan8719
Level 2
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Message 2 of 2
Flag Post

‎12-27-2020 07:50 AM

HP Recommended

Dear Nelson88,

I hope to provide you the solution for this very annoying problem!!! I

Before proceeding check  if from the specs of your laptop it is possible to connect an external monitor through the type c port (it should be written DispalyPort on the thunderbolt usb-c properties). If so, and you already tried to update several drivers but still nothing happens, I hope to have the solution. I spent almost 3months to fix the isssue after several attempts performed under the supervision of the HP support. You can find the solution in this post I wrote today to be helpful to the HP community: External monitor not working with thunderbolt connector.

Basically you need to change from 0 to 1 an entry of the register file. Keep me posted if that solution works fine! 

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