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‎01-12-2022 09:40 AM - edited ‎01-12-2022 09:41 AM

HP Recommended
Product: HP Laptop 14 df0xxx
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

So I'm seeing a lot of similar posts with no solution in sight. I have a HP Laptop 14 df0xxx and just bought a usbc docking station (zmuipng zm1822) for dual monitors and the display isn't working. For the time being, I'm using two separate monitors 

1) LG 27mn60t

2) Sumsung S24D300H

 

I received a notification "display connection might be limited" - followed some Microsoft links but not having any luck whatsoever.

 

Any help on this would be great, really the end goal here is getting my monitors working. So any other docking station, updates, work around etc. would be greatly appreciated. Thanks!

Category:
1 person had the same question
1 REPLY 1

‎01-12-2022 01:57 PM

HP Recommended

@N000SW 

 

What is your HP Laptop 14 df0xxx  machine ? It should have same ports as the following machine

 

           HP Notebook - 14-df0023cl

 

It ONLY has 1 USB 3.1 Type-C™ Gen 1 (Data Transfer up to 5 Gb/s) port which does NOT support Alt mode nor Power Delivery. You can NOT use it to

  • Charge your machine
  • Connect to an external monitor with / without hub/dock/adapter

Regards.

BH
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