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‎06-17-2022 12:12 AM - last edited on ‎06-22-2022 02:52 PM by Moderator

HP Recommended
Operating System: Chrome OS

The HP Chromebook USI Pen stopped working for a couple of weeks now.
"Hardware Reset", "OS Recovery", " Reverting the OS".... all tried, but not working.

The touch screen responds to my hands with not problem.
Is there any diagnostic tool available to check the HP USI pen?
This pen came with my X2 11 in the same box.

 

 

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10 people had the same question
3 REPLIES 3

‎06-22-2022 09:46 AM

HP Recommended

Same issue here. Just stopped working out of the blue a few days ago.  I have power washed twice. No dice

 

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‎07-15-2022 09:12 PM

HP Recommended

same thing even factory reset wont work.  hope hp puts a fix out soon has to be an update on their end

 

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‎08-24-2022 08:42 PM

HP Recommended

I don't know if it was coincidence or not, but I had two or three ChromeOS updates in quick succession and at the end my pen no longer worked.

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