• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
Locked

‎07-01-2019 09:22 AM - last edited on ‎07-01-2019 09:30 AM by Retired

HP Recommended
Product: Pavilion 11-s003TU
Operating System: Microsoft Windows 8.1 (32-bit)

Hi All,

I failed to project my laptop (S/N: [edit]) withany external monitor either with VGA cable or with HDMI. When I pressed "f4" button it showed "Your PC can't project to another screen. Try reinstalling the driver or using different video card".

Please suggest how do I resolve this issue.

 

Thanks in adv.

Tanmoy Bhattacharya

Take Care
Tanbhat
1 person had the same question
3 REPLIES 3

‎07-01-2019 09:33 AM

HP Recommended

Hi:

 

Your notebook is not supported by HP for W8.1 or for 32 bit operating systems.

 

The only suggestion I can offer would be to install the W8.1 32 bit graphics driver directly from Intel.

 

Download and install the 1st driver on the left side of the webpage, and restart the PC.

 

https://downloadcenter.intel.com/download/28662/Intel-Graphics-Driver-for-Windows-15-40-?product=872...

Was this reply helpful? Yes No

‎10-19-2019 03:27 AM

HP Recommended

Thanks a lot. This solved the issue

Tags (1)
Was this reply helpful? Yes No

‎10-19-2019 06:54 AM

HP Recommended

You're very welcome.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.