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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Unable to use 4th display- ZBook Power G7

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04-21-2022 02:39 PM
My device is the HP ZBook Power G7 Mobile (System SKU 3N2V8US#ABA) running WIN 10 Enterprise
My current monitor set up is the Laptop display and two 24 inch displays connected via Display port to the HP USB-c Thunderport G2 docking station (HSN-IX01). All working correctly.
I have another 15 inch display I'd like to use which I connected to the laptop HDMI port. In Display Settings the 4th display is recognized by W10 but none of the settings or position can be changed. When I "Extend desktop to this display" I see the desktop BUT I lose one of the other displays.
I've tried direct connection to the docking station USB-c/DisplayPort using both an HDMI- USB-c and a USB-c to USB-c cable. Same result.
According to laptop specs found here-https://support.hp.com/lt-en/document/c06931915#AbT8 -my device should support 5 displays.
Any thoughts?