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‎11-12-2024 08:27 AM - edited ‎11-12-2024 08:49 AM

HP Recommended
Product: HP Spectre x360 16 inch 2-in-1 Laptop PC 16-aa0000 (7M3L5AV)

I have recently bought a HP Spectre X360 16 inch 2 in 1 laptop together with a tilt pen PPM 2.0 pen. Everything worked fine for a while until about 2 weeks ago where my pen started making miss inputs while writing and sometimes its just completely unresponsive. I found out that this problem occurs while my laptop is charging. While on battery the pen works perfectly fine (no miss inputs or screen hopping ,nothing). I've tried recalibrating the touch screen with pen and touch via the control panel while charging but haven't had any luck so far.  

Please help
Thanks in advance

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