Untolerable Lag

[Jeet_singh]

@JackLander,

Thank you for replying,
Please take your time and get back to me with the results,
 
I'll be awaiting your response and would be glad to help.
 
Feel free to post your query for any other assistance as well,
It's been a pleasure interacting with you and I hope you have a good day ahead.
 
If you wish to show appreciation for my efforts, mark my post as Accepted Solution.
And click on the Purple Thumbs up icon at the bottom of my comment. 

Regards,

[JackLander]

I ran the short and extensive system tests, my laptop passed both. I am still experiencing the same issue. It's really laggy.

[The_Fossette]

@JackLander,

I am responding on behalf of @Jeet_singh as he is out for the day. It is great to have you back and your patience is greatly appreciated.

I recommend you contact HP phone support to further diagnose the issue. I will share you few details through a private message about the service options dedicated to your product, please watch your inbox for more information.

Good day! Take care 🙂

Cheers!

[JackLander]

Hello, I cannot call phone support. I can only use email/forums. I apologise. I will check my inbox now.

[The_Fossette]

@JackLander,

It is great to have you back and your patience is greatly appreciated.

Please check your inbox and let me know if you need further assistance.

Good day! Take care 🙂

Cheers!