Update Graphics Card

[naomilg]

Hi, I want to update my graphics card on my laptop to play a game I recently bought. I downloaded the update via the website fron Intel because I have the Intel UHD Graphics 620. The update failed because I the graphics driver is customized by the manufacturer with is HP. So I went over to the HP wesite to download the newest update but all the versions I see on the website are lower than I already have. Is there a way I can get a higher version of the update or maybe disable it so I can instal the update from the Intel website? 

[Paul_Tikkanen · Accepted solution]

Hi:

Here is how you can manually update the Intel graphics driver to the latest version from Intel...

First, create a system restore point so that you can roll back to the current graphics driver you have installed, just in case the updated driver does not work to your expectations.

https://support.microsoft.com/en-us/help/4027538/windows-create-a-system-restore-point

Next, download and save the latest Intel HD graphics driver 64 bit ZIP file from the link below...

https://downloadcenter.intel.com/download/28991/Intel-Graphics-Windows-10-DCH-Drivers?v=t

Unzip the graphics driver file to its folder. Do not do anything with the files in the folder.

To unzip the file, right click on the graphics driver zip file you downloaded, and select Extract All.

Go to the device manager, click to expand the Display Adapters device manager category

Click on the Intel HD graphics adapter listed there.

Click on the driver tab. Click on Update Driver.

Select the Browse my computer for driver software option, and then at the bottom of that window, select the Let me pick from a list of device drivers on my computer.

Click on Have Disk, and browse to the unzipped graphics driver folder>Graphics>iigd_dch (setup information file), click Next, and the driver should install.

Be patient, as it can take a few minutes for the driver to completely install.

When the installation is finished, restart the PC.

To update the Intel HDMI audio driver to the latest version, go to the device manager, click to expand the Sound, video and game controllers device manager category.

Click on the Intel HD audio device listed there.   Click on the driver tab.  Click on Update driver.

Select the Browse my computer for driver software option, and browse to the unzipped Intel graphics driver main folder.

Make sure the Include subfolders box is checked, and the driver will install.

Then restart the PC.

If you install the Intel® Driver & Support Assistant (Intel® DSA), after you manually install the driver, it should in the future, automatically install the latest graphics and HDMI audio drivers without having to do the manual install.

https://www.intel.com/content/www/us/en/support/detect.html

[naomilg]

Thank you so much for your help 😊

[Paul_Tikkanen]

You're very welcome.