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HP Recommended
HP Pavilion Notebook
Microsoft Windows 10 (64-bit)

Whenever I shut down my laptop, my options include Update options consistently. When I check for updates, there are none.  System does shut down, but Update options still show next time.

3 REPLIES 3
HP Recommended

@Mimicoder

 

Welcome to HP Support Forums. 🙂 I came across your post and would like to help.

 

I understand that you have an HP Pavilion series Notebook with Win10 on it. I read that every time before the laptop shuts down, there are update options consistently. And there are no updates when checked. The laptop does shut down, but Update options still show next time. 

 

I suggest you to run the Windows Update diagnostic, and then follow the on-screen instruction. To know how to reset the Windows update components in Win10, please refer to this link.

 

If the issue persists then please continue with the below steps:

1. Type regedit in RUN or Start Menu search box and press Enter. It'll open Registry Editor.

2. Now go to following key: HKEY_CURRENT_USER\Software\Policies\Microsoft\Windows

3. Create a new key under "Windows" key and set its name to WindowsUpdate

4. Create another new key under WindowsUpdate key and set its name to AU

5. So the final key path would be: HKEY_CURRENT_USER\Software\Policies\Microsoft\Windows\WindowsUpdate\AU

6. Now select AU key and in right-side pane create a new DWORD (NoAUAsDefaultShutdownOption and set its value to 1).

Disable_Install_Windows_Updates_and_Shut_Down.png

  • Now Windows will no longer overwrite Shut Down button in Start Menu with Install updates button and you'll get "Install updates and shut down" option in power options list which appears when you click on the little arrow given near the shut down button as shown in the following screenshot:

Install_Windows_Updates_and_Shut_Down_Disabled.png

 

7. If you want to permanently remove this "Install updates and shut down" option, then create a new DWORD NoAUShutdownOption and set its value to 1

It'll completely remove "Install updates and shut down" option from Start Menu.

 

I sincerely hope this fixes the issue. Let me know the results. Cheers! 🙂

HP Recommended

As a suggestion, in the Update window click on Update History and see if there are any updates that failed to install. If so, copy the update number and search for it at Microsoft.com. Download the update manually to your computer and then run the update. Hopefully, the update will install correctly and this may stop the message from popping up.

HP Recommended

You can follow this link to get the resolution. It might help you.

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