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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
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‎03-05-2023 10:20 AM - edited ‎03-05-2023 10:22 AM

HP Recommended
Product: HP Notebook - 17-by0035cl

Hi,

I would like to connect a 4k monitor to my laptop but don't know if it will support and how. I needed to know what the HDMI plug output was but none of the online specs or manuals would tell me. My system wouldn't tell me. Is this laptop capable of connecting to a 4k monitor and how?  I know it has AMD Radion 530 4gb dedicated with intel udh graphic. 

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-05-2023 11:12 AM

HP Recommended

@bebbie 

 

Its specs

 

          https://support.hp.com/au-en/document/c06177242

 

It has

 

2 USB 3.1 Gen 1 (Data transfer only) (could by type C); 1 USB 2.0; 1 HDMI 1.4b; 1 RJ-45; 1 headphone/microphone combo

 

Its 2 USB-C ports are hopeless. You can use HDMI 1.4b port but you can only get 4K @ 24Hz as mentioned below

 

                     https://www.hdmi.org/spec/hdmi1_4b

 

Regards.

BH
***
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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1 REPLY 1

‎03-05-2023 11:12 AM

HP Recommended

@bebbie 

 

Its specs

 

          https://support.hp.com/au-en/document/c06177242

 

It has

 

2 USB 3.1 Gen 1 (Data transfer only) (could by type C); 1 USB 2.0; 1 HDMI 1.4b; 1 RJ-45; 1 headphone/microphone combo

 

Its 2 USB-C ports are hopeless. You can use HDMI 1.4b port but you can only get 4K @ 24Hz as mentioned below

 

                     https://www.hdmi.org/spec/hdmi1_4b

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




2 people found this reply helpful
Was this reply helpful? Yes No
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