• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP Envy x360 15-ee0xxx
Microsoft Windows 10 (64-bit)

Hi,

i'm looking for a solution, that I can switch the touchscreen to a "pen only"-mode.

Reason;

When I use the hp pen and my hand lays on the touchscreen, then sometimes it responds to my hand (and not to the pen).

 

Any ideas?

Regards

Daniel

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@DanEben 

==============================================================

Welcome to the HP Community.

Reminder to those reading:

Do NOT respond to individuals who post phone numbers or email addresses.

These might be scammers trying to steal your information / money.

HP does not post phone numbers or email in Community messages.

==============================================================

 

Not sure what you will see - the following is available in my ProBook and its pen...

 

Settings > Devices > Pen and Windows Ink

Settings in Section Pen (Check Box / Select) for

☑️  Show visual effects

☑️  Show cursor

☑️  Let me use my pen as a mouse in some desktop apps

☑️  Ignore touch input when I'm using my pen

 

I would guess that Windows controls this section / available settings.

 

 

Device Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY 15-ee0000 x360 Convertible Laptop PC series 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not a business group of HP..

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"

 

 

Dragon-Fur

View solution in original post

2 REPLIES 2
HP Recommended

@DanEben 

==============================================================

Welcome to the HP Community.

Reminder to those reading:

Do NOT respond to individuals who post phone numbers or email addresses.

These might be scammers trying to steal your information / money.

HP does not post phone numbers or email in Community messages.

==============================================================

 

Not sure what you will see - the following is available in my ProBook and its pen...

 

Settings > Devices > Pen and Windows Ink

Settings in Section Pen (Check Box / Select) for

☑️  Show visual effects

☑️  Show cursor

☑️  Let me use my pen as a mouse in some desktop apps

☑️  Ignore touch input when I'm using my pen

 

I would guess that Windows controls this section / available settings.

 

 

Device Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY 15-ee0000 x360 Convertible Laptop PC series 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not a business group of HP..

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"

 

 

Dragon-Fur

HP Recommended

Hi @Dragon-Fur,

 

that's the solution. Thanks.

The Checkbox "Ignore touch input when I'm using my pen" was unchecked.

 

After all options checked - now it works:

 

Regards

Daniel

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.