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HP Recommended
HP Spectre x360 Convertible 15-bl1XX
Microsoft Windows 10 (64-bit)

I am trying to connect my HP Spectre x360 15t-bl100 to a monitor through the Thunderbolt/USB-C port.

I am not using a docking station.  I tried connecting with a cable that is USB-C at one end and DVI at the other.  It is not working.

I have seen so much conflicting information that I am confused.  Several places said to check that DP Alt Mode is enabled.  Where do I find this to check?

 

While my laptop has the Thunderbolt symbol next to one of the USB-C parts, I am not sure how to double check that Thunderbolt firmware and drivers are is really installed.  The update center says everything is up to date.

 

I am considering getting an Adapter from USB-C to VGA like this one, but it still says it requires DP Alt Mode.  So I really need to figure out how to confirm if that is working, or how to install/enable it.

https://www.amazon.com/CableCreation-Thunderbolt-Compatible-Adapter-Chromebook/dp/B01M5JE55S/ref=sr_...

3 REPLIES 3
HP Recommended

@Wink-Jr
Thank you for posting on the HP Support Community.

 

DisplayPort Alternate Mode on USB Type-C Connector Standard, I would suggest considering purchasing the USB-C video adapter.

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

HP Recommended

Thanks for your suggestion.

Could you send me a link for a USB-C to DVI adapter that you would suggest for use with this laptop?

Thanks

 

HP Recommended

@Wink-Jr
Thank you for posting back. 

 

I would suggest trying shopping around on HP's website: https://store.hp.com/us/en

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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