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Using Thunderbolt to connect to a Monitor Spectre x360 15t-bl100
10-12-2019 02:56 PM

I am trying to connect my HP Spectre x360 15t-bl100 to a monitor through the Thunderbolt/USB-C port.
I am not using a docking station. I tried connecting with a cable that is USB-C at one end and DVI at the other. It is not working.
I have seen so much conflicting information that I am confused. Several places said to check that DP Alt Mode is enabled. Where do I find this to check?
While my laptop has the Thunderbolt symbol next to one of the USB-C parts, I am not sure how to double check that Thunderbolt firmware and drivers are is really installed. The update center says everything is up to date.
I am considering getting an Adapter from USB-C to VGA like this one, but it still says it requires DP Alt Mode. So I really need to figure out how to confirm if that is working, or how to install/enable it.
10-15-2019 03:42 PM

@Wink-Jr
Thank you for posting on the HP Support Community.
DisplayPort Alternate Mode on USB Type-C Connector Standard, I would suggest considering purchasing the USB-C video adapter.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee
10-16-2019 06:15 PM

Thanks for your suggestion.
Could you send me a link for a USB-C to DVI adapter that you would suggest for use with this laptop?
Thanks
10-17-2019 11:03 AM

@Wink-Jr
Thank you for posting back.
I would suggest trying shopping around on HP's website: https://store.hp.com/us/en
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee

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