• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!

‎10-12-2019 02:56 PM

HP Recommended
Product: HP Spectre x360 Convertible 15-bl1XX
Operating System: Microsoft Windows 10 (64-bit)

I am trying to connect my HP Spectre x360 15t-bl100 to a monitor through the Thunderbolt/USB-C port.

I am not using a docking station.  I tried connecting with a cable that is USB-C at one end and DVI at the other.  It is not working.

I have seen so much conflicting information that I am confused.  Several places said to check that DP Alt Mode is enabled.  Where do I find this to check?

 

While my laptop has the Thunderbolt symbol next to one of the USB-C parts, I am not sure how to double check that Thunderbolt firmware and drivers are is really installed.  The update center says everything is up to date.

 

I am considering getting an Adapter from USB-C to VGA like this one, but it still says it requires DP Alt Mode.  So I really need to figure out how to confirm if that is working, or how to install/enable it.

https://www.amazon.com/CableCreation-Thunderbolt-Compatible-Adapter-Chromebook/dp/B01M5JE55S/ref=sr_...

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.