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HP Recommended
HP 14 inch Laptop PC 14-d4000 (4G1P2AV)
Microsoft Windows 11

I am thinking of buying a SAMSUNG 32 inch UJ59 4k monitor (LU32J590UQNXZA) - UHD, 3840 x 2160p, 60hz, 4ms monitor as an external monitor for my laptop. I understand that the HDMI port on my laptop can only support it at 30 Hz. 

 

Can I use a USB-C to HDMI connector to connect to the monitor? As I understand I can get 60Hz using this approach. 

 

My other option is to go for a LG 34WK650-W 34" UltraWide 21:9 IPS Monitor with HDR10 and FreeSync (2018). But it is not 4K.

 

Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@VFPete 

 

Its specs shows it ONLY has 1 SuperSpeed USB Type-C® 5Gbps signaling rate port which does NOT support Alt mode nor Power Delivery. You can NOT use it to

  • Charge your machine,
  • Connect to an external monitor with/without hub/dock/adapter

If you wish to connect 2 external monitors (only), you can use


   Monitor 1: HDMI direct cable

   Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as

                     USB to HDMI Adapter

For more connectivity, please use


        True Universal Docking Stations

 

Regards.

 

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

6 REPLIES 6
HP Recommended

@VFPete 

 

What is your HP 14 inch Laptop PC 14-d4000 (4G1P2AV)  machine ? Please use System info to get its System SKU. For example

 

              sku.png

 

Regards.

BH
***
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HP Recommended

@Banhien,

 

It's 4P5Z0UA#ABA

 

Thanks!

HP Recommended

@VFPete 

 

HP does not list all information of your machine

 

               https://partsurfer.hp.com/partsurfer?searchtext=4P5Z0UA

 

Therefore I can't find its USB-C specs because all USB-C parts are not the same. You have to wait few more weeks for HP to update documents and currently the server is down.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

@Banhein,

 

Thanks for all your help. I noticed this page: https://support.hp.com/us-en/product/hp-14-inch-laptop-pc-14-d4000/2100852819/model/2100892846/docum...

 

However, I do not see enough info to confirm that USB Type-C can support USB-HDMI adapter. 

 

Thanks,

VFPete

HP Recommended

@VFPete 

 

Its specs shows it ONLY has 1 SuperSpeed USB Type-C® 5Gbps signaling rate port which does NOT support Alt mode nor Power Delivery. You can NOT use it to

  • Charge your machine,
  • Connect to an external monitor with/without hub/dock/adapter

If you wish to connect 2 external monitors (only), you can use


   Monitor 1: HDMI direct cable

   Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as

                     USB to HDMI Adapter

For more connectivity, please use


        True Universal Docking Stations

 

Regards.

 

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Thanks @Banhien! 

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