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‎08-16-2024 01:25 AM - last edited on ‎08-16-2024 10:58 AM by

HP Recommended

I recently got a new HP Victus 15 Gaming laptop (Serial number[text omitted to protect user privacy], it won't let me add it to my account right now) from Best Buy and have been running into a bunch of blue screens, basically enough for it to block me from signing into Windows when going through all my games and trying to run them.

 

Specs are AMD Ryzen 7535HS, Radeon graphics (iGPU) AMD Radeon RX6550M and 8GB DDR5 RAM(5.7 usable)

The BSOD issues that I've been running into are irql not less or equal, driver irql_less_or_not_equal, System_service_exception, kernel security check failure, Kmode exception not handled, Page_fault in unpaged area, Memory Management

 

I did a clean install of Windows 11 , made sure all drivers were updated ran UEFI hardware diagnostics checks that all pass, ran sfc /scan now, but the BSODs still continue to happen. I was guessing that most of them were probably RAM related. If they are I have another 8GB stick that I could use, or should I take it back and try to get a replacement?

 

Here are my Event Viewer crash reports: https://www.mediafire.com/file/hy9zx2tt6ce0hpo/Minidump.zip/file

Windows Minidump files: https://www.mediafire.com/file/hy9zx2tt6ce0hpo/Minidump.zip/file

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