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- HP Community
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- Verification of OLED Display Spectre x360 15-df0043dx

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05-13-2020 11:19 AM
How can I verify definitively that my display is OLED ? HP's product specs for my model number does not indicate my machine has an OLED display, but I purchased it from Best Buy as such. Cannot find it in system information or anywhere else. I purchased it in July 2019.
Thanks.
05-22-2020 06:45 PM
@pamelasf112 As per the product specifications listed here, it looks like your device was shipped with:
15.6" diagonal 4K IPS micro-edge WLED-backlit multitouch-enabled edge-to-edge glass with Corning® Gorilla® Glass NBT™ (3840 x 2160), hence it's not an OLED.
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Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
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06-09-2020 11:25 AM
As it turns out, HP confirmed that I do in fact have an OLED display. There been much confusion on this topic. I bought mine from Best Buy in July 2019, and they continue to sell newer laptops w OLED displays (despite being told by CSR and supervisor that these had to be ordered directly from HP). They finally escalated this to a 3rd level to get the truth.
Why is it so difficult to find accurate specs for this model?
06-09-2020 12:44 PM
@pamelasf112 Most people don't go into such details, hence these specifications aren't readily available, that said, thanks for getting back to us with the updates and let us know if you need anything else, have a good day.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.