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‎01-11-2023 12:54 PM

HP Recommended
Product: HP Spectre x360 - 13-ap0023dx
Operating System: Microsoft Windows 10 (64-bit)

My Spectre x360 runs at 4K resolution and 60Hz refresh rate.

 

When I connect it to external display via USB-C docking station the refresh rate drops to 30Hz which looks quite bad even when moving mouse cursor, not to mention browser scrolling.

 

I tried Belkin and Thinkpad docking stations, both HDMI and DP cables. Only HD (1920p) resolution can reach 60Hz, anything above it drops to 30Hz.

 

Is it a known limitation? Do I need a special docking station?

 

Thanks.

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