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‎07-29-2024 05:16 PM

HP Recommended
Product: HP Spectre x360 - 15t-ch000 CTO
Operating System: Microsoft Windows 11

Just looking for suggestions. I've been having a problem where I can watch streaming video, YouTube, Hulu, Netflix... on any browser, Edge, Chrome, FF... and after a few minutes, to sometimes an hour, the audio will stop altogether, then within seconds the video will stop. The play button is still there, but when I press the video will advance a few frames and stop again. I've tried restarting the browser, using a different browser, rebooting, reconnecting to wireless. Microsoft tech support remotely updated all my drivers and check a few things out, but it didn't fix the issue. Eventually, I'll be able to watch video again, I haven't figured how that happens, but the stoppage will occur again. This doesn't seem to affect video files I've created or downloaded, just streaming.

 

I have an HP Spectre X360

Windows 11 (up to date) 

Category:
1 REPLY 1

‎07-29-2024 07:55 PM

HP Recommended

@tindog 

 

Do you have SAME problem when playing offline videos ? That could be due to internet speed and/or buffer. Please try the following fix first

 

           https://www.avast.com/c-how-to-stop-buffering

 

Regards.

 

 

BH
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