Video drivers HP ENVY 15-ep0001la laptop (touch screen)

[Safernar]

Hi Kuroi_Kenshi,
Thank you very much for your help, but I can't run gpedit.msc.

The following message appears: "Windows cannot find the file "gpedit.msc" appears. Make sure the name is spelled correctly and try again".
I'm sending some screenshots:

My computer has Windows 11 Home Single Language

Regards!!

[Kuroi_Kenshi · Accepted solution]

Hi @Safernar,

Thank you so much for getting back and sharing those screenshots! That helps a lot.

You're absolutely right, Windows 11 Home editions don’t include Group Policy Editor (gpedit.msc) by default, which is why you're seeing that message.

No worries at all, we can still stop Windows from auto-installing drivers. 

Here's what you can do:

Stop Driver Updates via Control Panel:

Press Windows + R, type sysdm.cpl and press Enter.

Go to the Hardware tab.

Click on Device Installation Settings.

Select "No (your device might not work as expected)."

Click Save Changes

This will prevent Windows from automatically installing drivers through updates, which can sometimes overwrite your custom/Intel-provided ones like gfx_win_101.2134.exe.

Now Try Reinstalling Your Intel Driver:

Uninstall the current graphics driver:

Open Device Manager (Right-click Start > Device Manager).

Expand Display adapters.

Right-click your Intel graphics adapter > Uninstall device > Check the box that says “Delete the driver software for this device” > Uninstall.

Reboot your system.

Now install gfx_win_101.2134.exe again (Right-click > Run as Administrator).

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,

[Safernar]

Hi Kuroi Kenshi,
It finally worked!!!

I hope Windows doesn't update the driver again (I enabled that option just as you told me).
Thank you again... I really appreciate the help you've given me.

Regards!!

Sergio Fernández R.

[Kuroi_Kenshi]

Hi @Safernar,

A huge thank you for marking this post as the 'Accepted Solution'! We're thrilled that we could help resolve your issue. 

If you have any more questions or need further assistance, please don't hesitate to ask. We're here to help! 

Thanks again for your confirmation, and we wish you an amazing day ahead! 

Best Regards,