• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎10-16-2023 03:13 AM

HP Recommended
Product: HP EliteBook 840 G8 Notebook PC (19X35AV)
Operating System: Microsoft Windows 11

Hello,

I have a new Samsung S34C65 with a USB-C connector that powers up my laptop and connects the display.
Now I would like the laptop to start as I connect this connector and would not need to open the lid and start up the computer from the power button.

 

Is this possible and what setting do I need to set on for this?

2 REPLIES 2

‎10-16-2023 03:44 AM

HP Recommended

@mamyllyn 

 

Sounds like your Samsung S34C65  is NOT compatible with your machine. I'm using HP USB-C G5  (5TW10AA) now with SINGLE cable setup. I can turn on the dock my machine will also turn on (no need to open the lid) and when I turn off the machine the dock will turn off.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




1 person found this reply helpful
Was this reply helpful? Yes No

‎10-19-2023 03:01 AM

HP Recommended

Hello,

 

This could be the reason even I am not 100 % sure about it.
I need to try with another power supply etc.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.