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Web Cam

HP Pavillion 15.6 inch
Microsoft Windows 10 (64-bit)

Brand new laptop, went on Skype, the recipient of my call received the worst picture I have ever seen from a web cam and I own 3 of them. 

Comments please

HP Support Agent
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Flag Post
HP Recommended


Web Cam



Welcome to HP support community.


Adjust webcam settings

The software controls for the webcam can be adjusted to maximize performance. For YouCam and HP MediaSmart software, start the webcam application and access the Settings. When making changes, you should make minor changes to one camera control at a time and then evaluate the difference the change made in the image.

Figure : Basic Webcam Setting

  • The Brightness control makes the overall picture lighter or darker.
  • The Contrast control increases or decreases the number of recognized changes between the brightest and darkest areas of the picture.

For better control of the image, click Advanced Settings to access additional Video Processing and Camera Control options.


You can refer this HP document for more assistance:- Click here


Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.


I am an HP Employee

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