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‎01-14-2025 01:06 PM - edited ‎01-14-2025 01:06 PM

HP Recommended

Hello,

 

More often than not, when I open an existing page on my Microsoft Edge browser, it opens with mainly text on the left hand side or just shows a blank page and it also happens when opening a new tab. After pressing refresh it opens correctly. New Pavilion purchased 12 December 2025 with Windows 11. This does not happen on my older HP Pavilion running Windows 10.

This is very frustrating considering this is a new laptop and everything is up to date on the software etc.  (as far as I know). Could there be a graphics card problem?

Many thanks,

Simon

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2 REPLIES 2

‎01-14-2025 04:46 PM

HP Recommended

@SargeSid 

 

Please try Chrome or Firefox first

 

Regards.

BH
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‎01-16-2025 03:21 AM

HP Recommended

Hi Banhien,

 

Thanks for your suggestion. I will try Chrome for a short while and see if there are any differences. However, it still doesn't explain why Edge is acting in this way especially as it's a new laptop with Windows 11 and Microsoft software and I cannot find anything on the MS forums either.

 

Thanks again.

 

Simon

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