cancel
Suguhana Tutor
Tutor
3 2 1 1
Message 1 of 5
828
Flag Post
HP Recommended

Solved!

Webcam Not Working!!!

HP TrueVision HD
Microsoft Windows 10 (64-bit)

HP 15-d049se Notebook PC (ENERGY STAR)

I have this notebook and the webcam isnt working!!! I unfortunately don't know the webcam name... But probably its a HP TrueVision HD the Imaging Devices isn't listed in the Devices Manager so I downloaded Cyberlink 7.0 but I still can't see it however the "CyberLink Webcam Virtual Driver 7.0" Can be found in the "Sound,video and game controllers" tab in the devices manager... PLEASE HELP!!! I USE MY WEBCAM ALOT! I NEED IT

4 REPLIES 4
Provost
Provost
25082 24756 3545 7909
Message 2 of 5
821
Flag Post
HP Recommended

Solved!

Webcam Not Working!!!

@Suguhana

 

Try installing this first.

 

http://ftp.hp.com/pub/softpaq/sp64001-64500/sp64395.exe

 

Reboot.

 

Then try to install this.

 

http://ftp.hp.com/pub/softpaq/sp65501-66000/sp65795.exe

 

Reboot.

 

REO

If you need further assistance please start a new post as I no longer will be a part of the HP Support Community.
Suguhana Tutor
Tutor
3 2 1 1
Message 3 of 5
810
Flag Post
HP Recommended

Solved!

Webcam Not Working!!!

Dear, @REO51ST

 

 

I have followed your instructions but the proccess was unsuccessful, sorry. :Crying:

Reply
0 Kudos
Suguhana Tutor
Tutor
3 2 1 1
Message 4 of 5
766
Flag Post
HP Recommended

Solved!

Webcam Not Working!!!

It was a MISTAKE to buy an HP Notebook, Just get a USB Webcam plug it in and there you go! Never buy HP Notebooks again.

tallguy45 Honor Student
Honor Student
2 2 0 0
Message 5 of 5
435
Flag Post
HP Recommended

Solved!

Webcam Not Working!!!

I ALSO HAD WEBCAM PROBLEM AFTER UP GRADE TO WIN 10  SOLUTION IS A FIX FROM MICGROSOFT KB3176938 IT FIXES PROBLEM GOT WIN10 UPDATES AND DOWLOAD THE UP DATE IT WAS RELEASED 8/31/16 IT ALSO FIXES CORTANA NOT REPLYING TO YOUR VOICE

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation