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- Webcam doesn't work on probook 4525s windows 10

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10-27-2018 12:42 PM
Product: probook 4525s
Operating System: Microsoft Windows 10 (64-bit)
I have 2 HP 4525s notebooks I have upgraded them both to windows 10 pro x64. The webcam works fine on one, but not the other. I have booted the trouble PC with Ubuntu 18 and webcam works fine, so its not a hardware issue.
I have even imaged the working laptop and restored to the trouble laptop, but it still doesn't work
How can I get the proper driver for the webcam?
Thank you,
Steve
1 REPLY 1
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