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HP Recommended
probook 4525s
Microsoft Windows 10 (64-bit)

I have 2 HP 4525s notebooks I have upgraded them both to windows 10 pro x64.  The webcam works fine on one, but not the other.  I have booted the trouble PC with Ubuntu 18 and webcam works fine, so its not a hardware issue.

 

I have even imaged the working laptop and restored to the trouble laptop, but it still doesn't work

 

How can I get the proper driver for the webcam?

 

Thank you,

 

 

Steve

1 REPLY 1
HP Recommended

Anyone got any ideas on where I can get the correct driver?

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