Webcam

[RezaNajafzade]

My laptop webcam stopped working

[Deep_World]

Hi @RezaNajafzade,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

Sorry for the inconvenience caused don’t worry let me help you.

To better understand the issue, could you please provide a few more details?

• When did the webcam stop working was it after a Windows update, driver installation, or suddenly without any changes?
• Do you see the webcam listed in Device Manager under “Cameras” or “Imaging Devices”?
• Are you receiving any error messages when trying to use the camera in apps like Zoom, Teams, or the Windows Camera app?
• Have you tried the webcam with multiple applications, and does it fail across all of them?

In the meantime, here are a few troubleshooting steps you can try:

1. Check Privacy Settings
   • Go to Settings > Privacy & Security > Camera and make sure camera access is enabled for apps.
2. Device Manager Refresh
   • Press Win + X > Device Manager.
   • Expand “Cameras” or “Imaging Devices.”
   • If your webcam is listed, right-click and select Uninstall device, then restart your laptop. Windows should reinstall the driver automatically.
3. Update Drivers
   • Open HP Support Assistant and check for driver updates, especially for the webcam and chipset.
   • Alternatively, visit the HP OMEN Transcend 14t support page and download the latest drivers.
4. Test in HP Hardware Diagnostics
   • Restart your laptop and press F2 to enter HP PC Hardware Diagnostics.
   • Run the Component Test > Webcam to verify hardware functionality.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 

Take care and have an amazing day ahead! 

Best regards,

Deep_World