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HP Recommended
HP Elite Dragonfly G2 Notebook PC (25W54AV)

my screen has a crack which is why it now has a black line

1 REPLY 1
HP Recommended

@MannManuel 

 

Welcome to the HP Community --

 

Open

Maintenance and Service Guide 

Display Part numbers and Replacement procedure on Page 50

 

Method – Use PartSurfer to check the parts / components in your computer

 

PartSurfer might be able to tell you exactly which parts came with your computer.

  • For best results, use the Serial Number for your search
  • Reminder:  Do NOT post private information (including serial number) in the Community

 

 Open PartSurfer

  • Select your Country
  • Search for your computer / printer / device >> See HINT
  • Need Help?  Tab Self help > find and open the User Guide and FAQ

How to use PartSurfer:

  • Select your region / country - PartSurfer must know your general location
  • Enter your device Product Number , Serial Number, or Part Number in the Quick Search box
  • HINT: To see a system-specific list, replace the Product Number with your device Serial Number
  • Items accompanied by a tiny box in the Add-to-Cart column are available for purchase

 

Parts marked as "n/a" (or are missing from the list) are not available from HP.

 

Parts marked as available for purchase might be available > CHECK:  HP Parts Store

OR

When HP does not provide the part for retail purchase,

Use your search engine to find a compatible part number replacement at your favorite online store.

 

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References / Resources

 

HP Elite Dragonfly G2 Notebook PC Specifications 

Display

Feature
Description
Touch display
33.8 cm (13.3 in) diagonal FHD bent, BrightView WLED UWVA, eDP 1.4 and PSR2, 400 nits, 72% NTSC, touch, Low Power (1920 x 1080)
33.8 cm (13.3 in) diagonal UHD bent, HDR-400, BrightView WLED UWVA, eDP 1.4 and PSR2, 550 nits, 95% sRGB, touch, (3840 x 2160)
33.8 cm (13.3 in) diagonal FHD bent, BrightView WLED UMA, eDP 1.4 and PSR, 1000 nits, 72% NTSC, touch with HP Sure View Reflect integrated privacy screen (1920 x 1080)
note:
HP Sure View integrated privacy screen is an optional feature that must be configured at purchase and is designed to function in landscape orientation.
note:
High-definition (HD) content is required to view high definition images.
Resolutions are dependent upon monitor capability and resolution and color depth settings.

 

HP Device Home Page - References and Resources

Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Warranty Check, Security & Viruses, Software and Drivers, Setup & User Guides, Product Specifications, Accounts and Registration, Warranty & Repair

Open

HP Elite Dragonfly G2 Notebook PC (25W54AV)  

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.