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‎04-06-2020 09:06 PM - edited ‎04-07-2020 10:01 PM

HP Recommended
Product: HP Envy x360
Operating System: Microsoft Windows 10 (64-bit)

I need to replace the cracked screen on my HP Envy x360 Convertible 15m-bp0xx. What is the part number of the screen I need to order? Thank you!

3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-07-2020 12:04 AM - last edited on ‎08-22-2024 06:45 AM by Retired

HP Recommended

@jillann79 

 

Please edit your post and remove its serial number. Never post s/n of your machine to internet.

 

Before we can help, we need to know what EXACTLY is your HP Envy x360 ? Please use the following instructions to find out the model/product of your machine:

 

https://support.hp.com/us-en/document/ish_2039298-1862169-16

 


Please do NOT post its Serial number (s/n).


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

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2 REPLIES 2

‎04-07-2020 12:04 AM - last edited on ‎08-22-2024 06:45 AM by Retired

HP Recommended

@jillann79 

 

Please edit your post and remove its serial number. Never post s/n of your machine to internet.

 

Before we can help, we need to know what EXACTLY is your HP Envy x360 ? Please use the following instructions to find out the model/product of your machine:

 

https://support.hp.com/us-en/document/ish_2039298-1862169-16

 


Please do NOT post its Serial number (s/n).


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎04-13-2020 07:58 PM

HP Recommended

My product # is 1KS73UA#ABA   please help as I have to have my computer for my job.

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