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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
HP Recommended
HP Spectre x360 Convertible 13-ac0XX
Microsoft Windows 10 (64-bit)

Lately when I fold the screen open to tablet mode and turn it into portrait mode the screen flashes like crazy and never stops. Basically everything I have open cycles through rapidly and doesn't stop unless I turn it back into portrait mode. 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@pcapasso,

 

Welcome to the HP Support Community!

 

I recommend you update the BIOS and the graphics driver from the below link and check if it helps.

 

https://support.hp.com/in-en/drivers

 

If you continue facing the issue, I recommend you install all the Windows updates and check.

 

Here is how it is done.

  1. Open the Settings menu and go to Update & security > Windows Update.
  2. Click Check for updates to prompt your PC to scan for the latest updates. The update will be downloaded and installed automatically.
  3. Click Restart Now to restart your PC and complete the installation process.

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

@pcapasso,

 

Welcome to the HP Support Community!

 

I recommend you update the BIOS and the graphics driver from the below link and check if it helps.

 

https://support.hp.com/in-en/drivers

 

If you continue facing the issue, I recommend you install all the Windows updates and check.

 

Here is how it is done.

  1. Open the Settings menu and go to Update & security > Windows Update.
  2. Click Check for updates to prompt your PC to scan for the latest updates. The update will be downloaded and installed automatically.
  3. Click Restart Now to restart your PC and complete the installation process.

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

HP Recommended

Hello!

This worked. Turns out, the settings weren't allowing auto updates and I had a LOT of updates to make.

 

Thank you!

HP Recommended

@pcapasso,

 

Perfect, I am really glad to hear that!

 

If any other questions arise, please feel free to write back to me.

 

Cheers!

The_Fossette
I am an HP Employee

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