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‎08-14-2024 11:38 PM

HP Recommended
Product: LAPTOP HP 240 G4
Operating System: Microsoft Windows 8.1 (64-bit)

Hello everyone! I have an HP 240 G4 laptop that when I turn it on the screen remains completely black and when I connect an external screen through HDMI or VGA I can see the screen flashing but without showing anything, it just looks like The screen brightness flashes but the screen is still black. The laptop shows the power LEDs and it sounds like the hard drive is working. I would greatly appreciate your help. Thank you!

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