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HP Recommended
HP - 17 - ca0007-na
Microsoft Windows 10 (64-bit)

Hello there,

 

So when i launch the game "Overwatch" my display changes colours, for example the AMD Radeon settings background picture is red, when in game i see it as blue. 

The colours remain the same when the game settings is on "Windowed" when i set it to fullscreen or windowed bordless they change.

Any ideas why is this happening ? the laptop just arrived today.

Much appreciated.

1 REPLY 1
HP Recommended

@just_chris
Welcome to HP Forums,

This is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂

 

I see that your screen turns green or blue periodically, Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824 (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).
  • When was the last time it worked fine?
  • Have you made any hardware/software changes?
  • Did this happen after a recent window or software update?
  • Have you tried without changing game settings?

While you respond to that, I recommend you to perform the following steps to isolate the issue and arrive at a fix: 

Firstly, let’s load the notebook into the Bios environment.  

 

Follow the below steps:

  • Turn on or restart the computer.
  • While the display is blank, press the f10 key to enter the BIOS settings menu. 
  • Let the computer sit on the screen for a few minutes to see if the colour appears.

Next: Try to load in game mode and check: press Windows Key + G to open the Game Bar.

 

Also, Use the article to adjust the display resolution:

 

Hope this helps! Keep me posted for further assistance.

 

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day!

ECHO_LAKE
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.