• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎04-29-2020 02:19 PM

HP Recommended
Product: HP 15-BC303NS
Operating System: Microsoft Windows 10 (64-bit)

Hello, I checked the download page for my laptop, and the color profile for the screen is not available for download. Could you indicate me where can I download it from? Thank you.

 

Link: https://support.hp.com/gb-en/drivers/selfservice/hp-pavilion-15-bc300-notebook-pc/17296801/model/199...

1 person had the same question
5 REPLIES 5

‎05-09-2020 12:59 PM

HP Recommended

@zeioth Welcome to HP Community!

 

I understand that you are looking at the color profile for the screen of my laptop HP 15-BC303NS.

 

Please let us know what is exact issues with the display.

 

Please update the graphics drivers and update the BISO.

 

https://support.hp.com/gb-en/drivers/selfservice/hp-pavilion-15-bc300-notebook-pc/17296801/model/199...

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

 

 

Was this reply helpful? Yes No

‎05-10-2020 11:15 AM

HP Recommended

That's correct, I need the color profile for the screen of my laptop HP 15-BC303NS. There's no issue, I just need the color profile.

Was this reply helpful? Yes No

‎05-11-2020 06:36 AM

HP Recommended

@zeioth

 

I understand your concerns.

 

Please look for the display properties.

 

Please refer to the below link.

 

https://www.windowscentral.com/how-configure-correct-color-profile-your-monitor-windows-10

 

The above link is 3rd party and is not owned by HP, I've posted this only so that I may help you resolve this issue by going beyond my support boundaries, please ignore the ads and take only the free suggestions

 

Have a nice day!!

Was this reply helpful? Yes No

‎05-16-2020 04:47 AM

HP Recommended

thank you for your response, but I'm afraid there's no profile in the HP's downloads page for my computer, that's why I'm writing on this forum. Please, add it, of send it to me if you have the possibility. Cheers.

Was this reply helpful? Yes No

‎05-16-2020 05:21 AM

HP Recommended

@zeioth

 

I understand your concerns.

 

In that case, I would suggest you try creating a new user account on your computer.

 

Go to http://hp.care/2dWJKgW  and follow the steps to create a new user account.

 

If the issue still persists, Please perform the system reset.

 

Have a nice day!!

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.