Where do I find Elan touchpad software that was meant to be under start menu? Download link???

[PhilChorusch]

Ok! First of all I was having an issue everytime, I clicked restart and got that dreadful message regarding the ETDctrlHelper.exe

I did some searching to find a solution but I found nothing! All the information I got was "Is it a virus and all other useless rubbish" not one person knows how to solve that issue "WELL LOOK NO FURTHER" read through to find out how to fix it

Because I could not find a solution to solve the above problem, I right clicked on the Elan touchpad settings program that's listed in the Start Menu and clicked Uninstall and after that I restart my computer which strangely I had the same issue regarding the ETDctrlHelper.exe

So I came onto the HP website and downloaded the Elan driver and installed over it! Same issue again after a restart

Went into Control Panel, Device Manager and Uninstalled the Elan driver's from there and restart my computer and then reinstalled the Elan driver and after a restart IT WAS FIXED "No more issues with the annoying message after restarting regarding ETDctrlHelper.exe "SOLVED!"

Now I am trying to find the Elan Elantech program that was under start menu, so that when I have a USB mouse connected it will disable my touchpad so that while I'm playing games I don't accidentally move my hand over the touchpad

Can someone or HP please provide a download link so I can download the Elan Elantech touchpad settings software from the start menu PLEASE? I can't find it in the software downloads for my device! Or anywhere for that manner

As for the above issue regarding the problem that mostly everyone is having regarding the ETDctrlHelper.exe at restart, as I said I have solved this issue "You're welcome!" This problem was caused by Microsoft patching during updates "One thing I really get mad about is when Microsoft decides to patch drivers and driver software during updates" PLEASE STOP IT MICROSOFT, this way everyone doesn't get issues like this... The old saying is "If something is NOT broken, don't fix it" but in this case every time Microsoft patches drivers or driver software it causes mayhem

[PhilChorusch · Accepted solution]

SOLVED! Just had to reinstall ETD Properties from Microsoft Store

[RodrigoB]

Hello,

Thank you for visiting our community, we are glad that you have resolved the issue you were experiencing on your device.

In this case, we thank you for sharing the solution, so that you can help other users who are experiencing the same problem.

Please, reach out if we can help you with anything else.

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