Why HP not offer new amd graphics and chipset drivers

[DN2005Q]

Why HP no longer sending me gpu updates.

DELL does it, Hp why not do it anymore.

I need the latest updates but the ones on amd cauze lag and frame drops. And this one from HP is too old.

Ps i use 8 gb ram and temp in normal.

And AMD chipset driver not is on Hp site

[praveen196]

@DN2005Q Welcome to HP Community!

I understand that you are looking for chipset drivers for your laptop.

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

HPSA will automatically search for all the latest drivers for your Notebook

1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

   

2. Click Check for updates and messages to scan for new updates.

   

3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

4. Click the update name for a description, version number, and file size.

5. Select the box next to any updates you want to install, and then click Download and install.

Also, ensure Windows is up to date.

Select the Start button, and then go to Settings  > Update & security  > Windows Update, and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

[DN2005Q]

I have this application. I do not receive any updates even if I get an older driver intentionally, it does not find any updates.

[Riddle_Decipher]

@DN2005Q If you aren't finding new updates on the HP Support assistant or the HP website: click here to verify,

Then, it's most likely because there are no updates released by the manufacturers of the parts on your device for your model.

Besides, updates are mostly installed to resolve specific issues on the device, so do you have any issues that needs to be addressed? Please let me know so we can assist you with the same.

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.

[DN2005Q]

Thank you, but I have one more question.
At AMD GPU Why are no drivers on the site anymore?
The last is 17.1.1.
On AMD.com is 19.12.3.
HP Why not update them anymore.
The phase is that the ones at HP don't really cause lag but they're too old and they don't support games.
The question is why on HP stayed at 17.1.1?

[praveen196 · Accepted solution]

@DN2005Q

I understand your concerns.

As of now, there is no latest drivers for AMD graphics driver.

If you wish to install the drivers you can download from the AMD website.

We have taken this as feedback and update it to the concerned team.

Have a nice day!!

[DN2005Q]

OK.  

Thanks for help!

[praveen196]

@DN2005Q

In the future, if you have any concerns, please get back to us. We will assist you.

Have a nice day!!