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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Why does it take so long to build and ship a customized pc.

Create an account on the HP Community to personalize your profile and ask a question
07-15-2021 08:00 PM
Imagine being a 15y old kid a week before summer holidays. I finds a good PC to buy on the HP website. I didn't change the customized options on my chosen PC. It says the PC will be a 2-6 days shipping. I am expecting the PC by the next week. Before I check out it says estimated shipping date is 19 of July. This is the 4th of June. I didn't think much about it and just think it was a glitch. Two weeks passes and no PC. The website still says processing order. Fast forward to July 13 which was the estimated ship out date. The website still said my order was processing. I was so worried I couldn't sleep that night. The next day I get an email saying my order was delayed to August 2nd. HP scared me for life and wasted 2 months of my summer holiday.
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Accepted Solutions
07-15-2021 10:47 PM
Normally a CTO machine will take longer (around 4 to 6 weeks). But during this time, due to Covid-16, it may take longer.
Regards.
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
07-15-2021 10:47 PM
Normally a CTO machine will take longer (around 4 to 6 weeks). But during this time, due to Covid-16, it may take longer.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.