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‎07-30-2020 11:50 AM

HP Recommended
Product: HP Laptop
Operating System: Microsoft Windows 10 (64-bit)

Product: HP Laptop

Issue: Screen lags when I use it a lot

3 REPLIES 3

‎07-30-2020 01:51 PM

HP Recommended

@nicktdel 

 

I don't know what is your machine but in general when you open many apps, system needs to load them to memory (RAM) and when RAM is full, system will swap or page them out to disk (HDD).

 

When you switch one app to other app, system has to do another way around and that will take time. Upgrading RAM (if available) would solve both problems, at least for the time being. Now the question is what is your machine ?   Please use the following way to find out model/product of your machine


         https://support.hp.com/us-en/document/c00033108


Please do NOT post its Serial number (s/n).


Regards.

BH
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‎07-30-2020 01:53 PM

HP Recommended

How do I check what RAM to get and how?

 

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‎07-30-2020 01:54 PM

HP Recommended

Also how do I check what machine I have?

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