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HP Recommended
HP Envy 17.3 inch Laptop PC 17-cw0000 IDS Base Model
Microsoft Windows 11

This is a new device, just received it two days ago. If I stop typing or moving the mouse, after about 30 seconds or so the display dims until I move the mouse or press a key. This is very annoying behavior, and I'm unable to find anything in Windows settings that addresses this. Is this hardware or software related, and how can I turn it off o0r change the timeout setting? I can understand it if running on battery, though even then it is unwanted. Thank you

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