cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
2 1 0 0
Message 1 of 4
119
Flag Post

Why does my screen flicker during startup after hours of not using the unit?

HP Recommended
HP Pavillion Laptop 14
Microsoft Windows 10 (64-bit)

I just bought this unit. But recently, I experienced an unusual flickering screen whenever I turn on my laptop after hours of inactivity. I already updated my system to the latest improvements and I also do not have a lot of apps yet. Good that I just need to restart my laptop so that the flickering screen goes away. I think there's not much of a problem but it bothers me to see this on my newly bought laptop. What should I do in this case? I hope you can help me. 

3 REPLIES 3
Highlighted
HP Support Agent
HP Support Agent
24,703 24,689 1,639 2,286
Message 2 of 4
Flag Post
HP Recommended

@Lystraaaaah

 

I reviewed your post and I understand that the screen flickers when you wake up the computer after inactivity.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you update the BIOS and the graphics driver from the below link and check if it helps.

 

https://support.hp.com/in-en/drivers

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

Reply
0 Kudos
Highlighted
Author
New member
2 1 0 0
Message 3 of 4
Flag Post
HP Recommended

Thank you for the response. I tried the method. I updated my BIOS and after doing so, I did experience a flickering screen in my unit after hours of inactivity. However, when I plugged in my charger, shut down the unit and opened it after a few hours, the flickering screen went back. As usual, it only goes away if I restart it. Maybe, I'll try updating the graphics driver as well. 

Reply
0 Kudos
Tags (1)
Highlighted
HP Support Agent
HP Support Agent
24,703 24,689 1,639 2,286
Message 4 of 4
Flag Post
HP Recommended

@Lystraaaaah

 

Yes, update the graphics driver and test.

 

Let me know how it goes.

 

Cheers!

The_Fossette
I am an HP Employee

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation