Why doesn't HP sell the Hp Pavilion x 360 pen nibs.

[Mv_]

I've had my laptop for a little over a year, and initially, it was great. The pen was one of my favorite features, especially since I used it for everything—from taking notes to designing posters and presentations. However, for the past few months, I've had issues with the pen after the nib broke off and I had to replace it with one of my spares. Now I'm on my last nib, and when I looked to buy replacements on HP's website, I found out they DON'T SELL THEM! What am I going to do when my last nib breaks? I haven't found a single replacement sold anywhere. This is completely ridiculous, especially since Wacom, Huion, XP-Pen, Lenovo, and Microsoft all offer the ability to buy extra nibs (for varying costs). The pen was clearly designed for easy nib replacement, so… why not offer them? Safe to say, I'm not happy.

[Sneha_01]

Hi @Mv_ 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It’s definitely frustrating when a product has features you love, but replacement parts are hard to find.I'm sending out a private message to assist you with the next course of action. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support