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‎04-14-2020 01:20 PM

HP Recommended
Product: HP Notebook - 15-bs177tx
Operating System: Microsoft Windows 10 (64-bit)

Hello,

   I want to ask earlier i had HP Pavilion 15 7th gen i5 with intel 620 HD but i could not see resolution 1920x1080 under display settings 

 

Now i have bought New laptop HP - 15 - bs177tx which has radeon 530 and also intel 620 UHD graphic cards i have latest drivers for both but still i cannot see to push desktop resolution of 1920x1080p 

 

What can be the problem?

 

nmans_0-1586892029157.png

 

 

Thanks,

Naumeer

2 REPLIES 2

‎04-14-2020 02:10 PM

HP Recommended

@nmans 

 

Please try the following tool to see what it says

 

                  http://whatismyscreenresolution.net/

 

Regards.

BH
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‎04-14-2020 11:59 PM

HP Recommended

Your Screen Resolution is 1366x768 Screen Width: 1366 pixels Screen Height: 768 pixels It says the same what could be the issue? is it my screen is my laptop not compatible for 1080p resolution even though it has card and also UHD intel built in :S very confusing all drivers are upto date as well chipset and amd as well

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