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Microsoft Windows 11

I have a HP Laptop 14-fq0xxx, a dell K17A001 docking station and 2 dell monitors. I have been able to get the dell monitor connected via HDMI directly to the laptop and it works. I want both monitors to work with the laptop so I have a docking station. I connected the monitors to the docking station via HDMI and a VGA chord and connected the docking station to the laptop via USB C and it will not work. Light on the docking station is on, but nothing is connecting. 

How do I find out if it is possible to have 2 monitors with this laptop and further if the monitors can be connected via docking station to this laptop. I have disconnected and reconnected, shut down, etc.

2 REPLIES 2
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@trooney 

 

What is your HP Laptop 14-fq0xxx, machine ? It should have SAME ports as the following machine

 

             HP Laptop - 14s-fq0013dx

 

No, it won't compatible with the dell K17A001  dock. It ONLY has 1 hopeless SuperSpeed USB Type-C® 5Gbps signaling rate port which does NOT support Alt mode nor Power Delivery. You can NOT use it to

  • Charge your machine,
  • Connect to an external monitor with/without hub/dock/adapter (some hubs may have builtin chip to support this)

If you wish to connect 2 external monitors (only-total 3), you can use

  • Monitor 1: HDMI direct cable,
  • Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as

                                     USB to HDMI Adapter


Regards

 

BH
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Thank you thank you thank you!! This is what I have been searching for to get feedback on. Thanks for the quick response. I appreciate it 🙂 

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