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HP Recommended
HP ENVY x360 - 15-aq273cl

purchased an HP Spectre USB-C Travel dock and plugged it into my  USB 3.1 Type-C™ Gen 1 on my HP ENVY x360 - 15-aq273cl computer and nothing. it will not recognize the external monitor. Monitor works plugged into the HDMI port but nothing out of 3.1C port

am I tilting at windmills. I dont think the envy can support 2 external monitors. Please respond so I can toss this computer and send the docking station back to Amazon

This docking station was recommended by HP,

a horrible experience owning this computer, it goes to sleep and wont wake up either but that couldn't be fixed. 

1 REPLY 1
HP Recommended

@broose 

 

Its specs

 

             https://support.hp.com/au-en/document/c05806289

 

It has

 

  • 1 USB 3.0 (Type-C™);
  • 2 USB 3.0 (1 HP USB Boost);
  • 1 HDMI;
  • 1 headphone/microphone combo

 

Its USB-C ports does NOT support video out.(Note: it is NOT USB 3.1 as shown on its specs).

 

Regards.

BH
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