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- Will this USB 3.1 Type-C™ Gen 1 on my envy 360 support vide...

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10-09-2023 01:14 PM
purchased an HP Spectre USB-C Travel dock and plugged it into my USB 3.1 Type-C™ Gen 1 on my HP ENVY x360 - 15-aq273cl computer and nothing. it will not recognize the external monitor. Monitor works plugged into the HDMI port but nothing out of 3.1C port
am I tilting at windmills. I dont think the envy can support 2 external monitors. Please respond so I can toss this computer and send the docking station back to Amazon
This docking station was recommended by HP,
a horrible experience owning this computer, it goes to sleep and wont wake up either but that couldn't be fixed.
10-09-2023 01:51 PM
Its specs
https://support.hp.com/au-en/document/c05806289
It has
- 1 USB 3.0 (Type-C™);
- 2 USB 3.0 (1 HP USB Boost);
- 1 HDMI;
- 1 headphone/microphone combo
Its USB-C ports does NOT support video out.(Note: it is NOT USB 3.1 as shown on its specs).
Regards.
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